Proactive Communication Log
PROACTIVE CALL: Call is done to update guardian on consumer and ask if there are issues/concerns to be addressed. Each program/residence will record all outgoing and incoming communication. Response is required within 24 hours. Each program/residence will have a Communication Log and copy of the Policy and Procedure. Please document resolutions. ALL COMMUNICATION LOGS ARE DUE TO FAMILY SUPPORT DEPT. EVERY WEDNESDAY FOR RESIDENTIAL AND ALL OTHER PROGRAMS BY 4:00 PM.