Arc Mercer is celebrating a significant milestone in its Residential Department. Recent statistics from the Quality Assurance (QA) department reveal that the department has achieved its highest compliance rate in Therap Shift Notes over the past 10 months.
During a 30-day period, the Residential Department underwent a thorough review process of 6,100 Shift Notes, a crucial aspect of their consumer care documentation. Remarkably, less than 1% of these notes required corrections, marking a remarkable improvement in compliance standards.
This achievement speaks volumes about the dedication and diligence of Arc Mercer's shift managers, who oversee the critical task of documenting consumer care activities. Their meticulous attention to detail and commitment to excellence have resulted in a significant reduction in deficiencies, ensuring alignment with Medicaid billing standards.
The implications of this accomplishment are far-reaching. By maintaining a high level of compliance in Shift Notes, Arc Mercer not only upholds its commitment to providing quality care to its consumers but also mitigates financial risks for the agency. Compliance with Medicaid billing standards is essential for the sustainability and success of organizations like Arc Mercer, and this achievement underscores their unwavering dedication to meeting and exceeding regulatory requirements.
Our shift managers play a pivotal role in ensuring that our consumers receive the highest standard of care, and their efforts have been instrumental in achieving this record compliance rate. This accomplishment reflects our ongoing commitment to excellence and our mission to empower individuals with intellectual and developmental disabilities.
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