“You bless the lives of others with the wonderful things that you and your staff do. That’s why you and your staff are wished a Christmas filled with wonder and blessings. Happy New Year.”
This heartfelt message comes from the Wu family, capturing the gratitude and joy they feel for the transformative care provided by the Arc Mercer. Andrew Wu, the consumer, has experienced incredible growth since joining the Arc Mercer. His mother, Diane Wu, serves as his guardian, while his sisters, Rachel and Cheryl Wu, play an integral role in his success. They help bridge the gap in communication and assist with any issues that may arise, ensuring that Andrew receives the best possible support.
When Andrew first arrived at his group home, the transition was not easy. Adjusting to a new environment and routine presented challenges that required patience, understanding, and teamwork. The staff at the Arc Mercer worked tirelessly alongside the Wu family to create a supportive and nurturing atmosphere, ensuring Andrew’s needs were met every step of the way.
Through this collaborative effort, Andrew has not only acclimated but is now thriving in his group home and actively participating in the programs offered by the Arc Mercer. The Wu family’s gratitude is a testament to the dedication and compassion of the agency’s staff.
This success story reflects the Arc Mercer’s mission to provide meaningful opportunities and a sense of belonging for individuals with intellectual and developmental disabilities. By fostering strong partnerships with families and tailoring support to meet individual needs, the Arc Mercer continues to make a lasting impact on the lives of those it serves.
The agency is honored to receive such heartfelt testimonials and remains committed to creating environments where every individual can thrive.
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