At the Arc Mercer, excellence and dedication are not just goals but values embodied by our incredible team members. Recently, Quaneshia Maples, a vital part of our janitorial team, received heartfelt recognition from the Office of Information Technology (OIT) for her exceptional work in restoring the Riverview Conference Room after a challenging event.
In a message from Yolanda Windom, Director of Data Center, Facilities, & Disaster Recovery at OIT, Quaneshia's efforts were praised for her dedication and attention to detail. "Her hard work in returning the room to order has not gone unnoticed," Windom wrote, expressing the gratitude of the entire OIT team.
Quaneshia joined the Arc Mercer in March 2014 and has been a cornerstone of the janitorial department ever since. She previously worked at an extremely challenging account and was later promoted to Senior Site Supervisor at Riverview Plaza. Reflecting on Quaneshia’s impact, Mary White, Director of the Janitorial Department, shared:
"She has taken hearty pride in implementing task assignments for all of the consumers and helping them grow their skills. Her customer and consumer focus has been wonderful."
Quaneshia’s leadership doesn’t just focus on maintaining high standards for cleanliness. She works closely with participants in the Arc Mercer’s Janitorial Program, a vocational training initiative empowering individuals with intellectual and developmental disabilities (IDD) to build meaningful careers. Together, Quaneshia and the team clean an astounding 2.7 million square feet every day, consistently earning top-quality scores from clients.
Her dedication has not gone unnoticed over the years. Quaneshia was recognized as the Employee of the Month in August 2021, a testament to her outstanding contributions to the agency.
This recognition from OIT underscores the commitment of our janitorial department to providing exceptional services while fostering personal and professional growth for our program participants. Quaneshia’s leadership and work ethic inspire her team and highlight the impact of creating inclusive work environments where everyone can thrive.
The Arc Mercer is proud of Quaneshia Maples for her well-deserved recognition and grateful for the incredible contributions she makes every day. Congratulations, Quaneshia!
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