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TAC Bi-Monthly Meeting Recap: November 14, 2024




The Team Atmosphere Committee (TAC) continues to serve as the cornerstone of the Arc Mercer’s commitment to fostering a positive and inclusive employee culture. At its core, TAC provides an open platform for mission-critical staff to voice their opinions, propose innovative ideas, and influence meaningful organizational improvements.


Key Highlights


1. Pet Health Insurance Announcement


The Human Resources Department announced the rollout of pet insurance, a benefit shaped directly by staff feedback. Two plans will be available for all full-time employees, offering convenient payroll deductions and financial assistance from the agency.


Option 1: Total Pet


  • Coverage for all pets.

  • Discounts on veterinary services and pet-related products.

  • 24/7 telehealth for pets.

  • Lost pet recovery service.

  • Cost to Employees: None. The Arc Mercer covers the entire premium.


Option 2: Wishbone


  • Coverage for dogs and cats, including veterinary expenses, exams, and emergency visits.

  • Reimbursement plans up to $10,000 annually.

  • 24/7 telehealth and lost pet recovery.

  • Cost: Based on pet breed, age, and location, with the Arc Mercer contributing $18.50 per month.


Staff were thrilled about this new benefit, which will roll out alongside the agency’s new HRIS system.


2. HR Updates

Presented by Colleen Peterman, Chief Human Resources Officer


  • Early Wage Access (EWA): Plans are underway to implement a system allowing employees to access a portion of earned wages before payday, helping avoid high-interest loans or overdraft fees.

  • Paycom Transition: The Arc Mercer is transitioning to Paycom as its new HRIS platform, promising a streamlined "one-stop shop" for payroll, scheduling, benefits, and more. Training programs and a formal launch date will be announced soon.

  • Electronic Communications Policy: Feedback from the previous TAC meeting is shaping updates to this policy to improve clarity and usability.


3. Paid Sleep Initiative


Staff expressed interest in the paid sleep initiative piloted at specific group homes. The agency is finalizing plans to ensure its safe and effective implementation.


4. Premium Holiday Program


The Premium Holiday program, which allows employees to waive two months of medical insurance premiums annually, will take effect this December. Those enrolled will see the benefits this month.


Open Forum Highlights


The meeting concluded with a collaborative discussion on what’s working well and areas for improvement:


What’s Working Well


  • Improved communication between DSPs and leadership.

  • Customizable food menus for consumers.

  • Success of new day program enclaves.

  • Positive developments in the horticulture program.

  • What Needs Improvement


Staff requested additional time for preparation and paperwork; alternatives to in-service days are being explored.


Campus internet service needs an upgrade for smoother operations.

Repairs to a larger transportation vehicle were requested to improve seating and scheduling for the Special Needs Day Program.


Closing Remarks


The meeting ended with a call to action to support the Employee Relief Fund, which assists staff facing financial hardships. Donations can be made via the Arc Mercer website through payroll deductions or one-time contributions.


Leadership thanked staff for their dedication and reminded them to take pride in the invaluable work they do. The agency is grateful for the commitment of its mission-critical team, who continue to make a difference in the lives of those served by the Arc Mercer.

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