TAC Meeting Recap 2/13/25: Your Voice Matters!

The February 13th TAC meeting inspired a ton of important discussions with our dedicated staff. Facilitated by the amazing Taquise Hill, DSP at Campus Day Program, the meeting highlighted the power of employee feedback in shaping Arc Mercer's policies and practices.

Department Updates in a Nutshell:

• HR rolled out exciting news about pet insurance options (Total Pet Plan and Wishbone), available through Paycom with great benefits like vet discounts, telehealth, and even lost pet recovery! They also celebrated the successful launch of our new HRIS system, Paycom, with over 300 staff attending training sessions. A big shout-out to our Paycom ambassadors for their support! And, in exciting news for employee wellness, HR shared that the Board of Directors approved $12,000 for wellness initiatives! Based on feedback from focus groups, HR is exploring offerings from Husk Marketplace, which provides nutrition education, and discounts on fitness centers, equipment, and online fitness. Remember, all employees have access to Allied Care Solutions for up to 5 no-cost counseling sessions and 24/7 support. HR is committed to ongoing communication about these valuable resources. Share your wellness ideas by emailing Benefits@arcmercer.org.

  
  

• Finance provided an update on the transition to Vestwell, our new 401(k) vendor. Key takeaways include a temporary blackout period (Feb 24th - March 24th), the need to re-enter beneficiary information in Vestwell, and upcoming 401(k) education and enrollment sessions. For any questions about your 401(k), reach out to benefits@arcmercer.org. Click Here to register today! 

  
  

• The TAC’s Black Culture Advisory Group announced exciting new initiatives focusing on community partnerships and resources for people of color with special needs. If you are interested in joining the group and being a part of their mission, click here! Mark your calendars for the Black History Month celebration on February 21st at 11:30 am at the Arc Mercer Cafe! RSVP Today!

  
  

Your Feedback in Action: Technology, Transportation, and Communication

The heart of the meeting was the breakout sessions, where frontline staff and leadership engaged in vital discussions about technology, transportation, and communication.

Technology and Transportation Roadblocks (and Solutions!)

You spoke, and we listened! Here’s a rundown of the challenges raised and the solutions in progress:

• Springboard App Resetting: Frustration with the Springboard driver app resetting and requiring re-entry of data was a hot topic. The transportation and IT departments are teaming up with the Springboard app developers to investigate and resolve this issue.

• GPS Visibility Issues: Concerns about the placement of phone mounts obstructing GPS navigation were addressed. New phone mounts will be implemented to ensure clear visibility and promote safe driving practices.

• Traffic Troubles: Suggestions for optimizing routes to avoid heavy traffic are being taken seriously. The transportation department is exploring ways to improve navigation and ensure efficient and timely routes.

• Unnecessary Trips: The issue of wasted trips due to communication breakdowns regarding consumer attendance will be tackled by enhancing communication protocols between the transportation department and frontline staff.

  
  

To address these transportation concerns head-on, a dedicated committee is being formed to streamline operations and ensure smoother rides for everyone.

Communication is Key

Executive Director Steve Cook emphasized the importance of open communication channels. He challenged directors to be more present in staff meetings and encouraged frontline staff to actively voice their concerns. Remember, every staff meeting should include dedicated time for discussing topics you want to bring to the monthly TAC meetings.

Your Ideas Matter!

The TAC strives to make these meetings engaging and relevant to your needs. We encourage you to share your suggestions for future meeting agendas by emailing tac@arcmercer.org.

Employee Relief Fund: Lending a Helping Hand

Thanks to your generosity, the Employee Relief Fund received over $5,000 in donations during the holiday season, bringing the total to over $54,000! This fund is dedicated to supporting Arc Mercer staff facing financial hardship. If you or someone you know needs assistance, please don't hesitate to apply for employee relief.

Thank You for Making a Difference!

The success of the TAC meeting hinges on your active participation and valuable feedback. Let's continue to work together to make Arc Mercer the best it can be!