The Arc Mercer is proud to share an impressive milestone: a 91% drop in crisis visits, including 911 calls, over the past two years. This success is a direct result of the hard work and dedication of the agency’s frontline staff and behavior department.
People with autism spectrum disorder (ASD) often face unique challenges, including anxiety, depression, and behaviors like self-injury. National research shows they visit emergency rooms more often for mental health issues compared to the general population. Many of these visits can be avoided with the right care and support.
At the Arc Mercer, the key to success has been the commitment of caring and knowledgeable staff who provide daily support and specialized guidance. They’ve helped individuals manage challenges in ways that prevent emergencies and promote healthier, more stable lives.
The teamwork at the Arc Mercer has made a huge difference. Staff from different areas—including behavior specialists, counselors, and residential teams—work together closely to support each individual’s needs. This collaborative approach helps catch issues early and keep people on the right track.
By working not only within the agency but also partnering with community organizations, the Arc Mercer is creating stronger support networks. This reduces the need for emergency calls and helps individuals become more engaged and independent members of the community.
This incredible achievement wouldn’t be possible without the dedication and compassion of the staff who go the extra mile every day. Their hard work continues to change lives and make a lasting positive impact.
The Arc Mercer extends its heartfelt thanks to all team members who have contributed to this success and continue to help individuals live fulfilling, empowered lives.
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