At the Arc Mercer, we take great pride in the commitment and dedication of our employees. Our janitorial team, led by Senior Site Supervisor Miguel Stovall and Assistant Site Supervisor Tiffany Cokley, consistently goes the extra mile to ensure client satisfaction and uphold the standards of excellence for which we are known.
Recently, we received a heartfelt testimonial from a client at the New Jersey Department of Banking and Insurance (DOBI), where Tiffany and Miguel's dedication shone brightly. As the testimonial described:
"As I was leaving, I stopped by the security guard station and noticed that Tiffany was cutting the c-fold paper towels in half. I questioned why she was doing this, and her reply was amazing. She explained that Treasury was waiting for a delivery of exit towels and that they were on backorder, so she was making her own to put in the dispensers because the employees were asking for them."
Tiffany's innovative solution to an unexpected supply delay reflects a level of commitment that is truly rare. Instead of waiting for the delayed delivery, she took it upon herself to ensure that the employees at DOBI had what they needed, demonstrating her proactive approach and strong work ethic.
The client went on to express their appreciation, stating:
"Let me just say that this type of dedication is rare. Yet, both Miguel and Tiffany show their commitment on a daily basis. In a world where people are always ready to complain, I felt that it was necessary to bring to your attention these two individuals that go above and beyond daily. Together they make an amazing team."
Miguel and Tiffany exemplify the core values of the Arc Mercer, and we are incredibly grateful to have such dedicated team members leading our janitorial services. Their unwavering commitment to quality, teamwork, and client satisfaction is evident in everything they do.
Join Our Team!
The Arc Mercer is always looking for passionate and driven individuals who want to make a difference and take pride in their work. If you are someone who values dedication, creativity, and teamwork, we encourage you to consider joining our janitorial team. You'll have the opportunity to work with exceptional colleagues like Tiffany and Miguel and contribute to providing outstanding services to our clients.
Interested in a rewarding career with the Arc Mercer? Visit our careers page here to learn more about current openings and how you can become a part of our dedicated team.
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