The Office Skills Training Program provides skills training to individuals who express an interest in acquiring the clerical skills necessary to obtain employment as an administrative assistant. During the intake process, interested individuals will receive an initial assessment of skills in various areas, such as typing, computer skills, alphabetizing, and filing. Areas of strength will be reinforced and practiced, while deficiencies are addressed through individual training and alternative teaching methods catered to specific needs. After successful completion of all training modules, interviewing skills will be taught and job application assistance will be provided.
Computer Concepts addresses basic computer skills and using software programs. Office Skills addresses, filing, data entry, scanning, shredding, ordering and restocking, and using office equipment. Career development focuses on obtaining and maintaining employment through job hunting and interviewing skills. It also provides customer service skills and guidelines to maintaining employment. Policies and procedures address topics that will support the individual in understanding their role in the organization and the ‘business’ aspect of a clerical position.
Throughout the program, the individual will be evaluated and trained in the necessary skills in order to perform all of the given tasks in a safe, timely manner. Training will be conducted at a designated location that emulates the different work responsibilities and correct procedures needed to perform various clerical and office skills work tasks.
Each area of the Office Skills Program includes an overview of the skills addressed with goals and objectives to highlight the most important skills. A section assessment is also included which can be used for the initial intake to assess the individual’s abilities in performing the various work tasks throughout the training process. After an individual has been trained and assessed in the various office skills and achieves an 80% successful completion rate (determined by achieving proficiency on 80% of each section assessment) or is recommended by the vocational team, they will then be considered eligible for competitive employment. They may also achieve a Certificate of Completion in the areas of office and clerical skills to increase their chances of employment.
For more information contact Family Supports at 609.406.0181, ext. 112 or email email@example.com.