The Arc Mercer Janitorial Skills Training Program provides skill training to individuals who express an interest in acquiring commercial cleaning skills. The basis of the program stems from the Certified Industry Training Standards (CITS) by the International Sanitary Supply Association (ISSA) through Access NJ, which was adapted to fit the unique needs of the individuals served.

The goal of this program is to train and support our individuals in a commercial cleaning environment so that they may obtain and retain meaningful employment. Participants will establish a sense of purpose and value for being involved in the community and having a place of employment where they can positively make a contribution.

During the intake process an individual that shows an interest in the Janitorial Program will receive an intake assessment. This assessment will enable our training staff to obtain an initial sense of the individual’s ability to perform various janitorial skills. Depending on interest and/or ability an individual may be placed in different phases of training. The Janitorial Skills Training Program addresses cleaning skills which are broken out into specific skills/categories. Each category will lead to a positive vocational advancement for the individual, and the individual will discover and expand his/her optimal vocational potential as they achieve the ultimate goal of competitive employment.

The areas of the Janitorial Skills Training Program include:

  • Getting Started
  • Safety
  • Policies and Procedures
  • Cleaning Skills
  • General vs Detail Cleaning
  • Project Cleaning
  • Career Development
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Getting Started addresses personal hygiene, work readiness, team cleaning vs zone cleaning, and a facility orientation with exposure to supplies and equipment. Safety teaches the individual about personal protective equipment, chemicals and cleaning supplies, First Aid and prevention, electrical outlets, and lifting. Bloodborne pathogens are also addressed in Safety. Policies and Procedures highlights topics that will support the individual in understanding the ‘business’ aspect of a janitorial position. Areas addressed include: code of ethics/building etiquette, evacuation/sheltering procedures, maintaining/storing equipment, ordering/refilling supplies, and reporting damaged or malfunctioning equipment.

Cleaning Skills teaches specific skills including dusting, cleaning glass, sweeping, mopping, removing trash and recycling, vacuuming, and replenishing supplies. Washing and drying mop heads and rags are additional skills taught. General and detail cleaning deals with cleaning specific areas including: restrooms, hard floors, carpets, offices, elevators, common areas, conference rooms, break rooms/kitchen areas, and a food service kitchen. Project cleaning teaches individuals about moving furniture, carpet extraction, and scrubbing/buffing floors.

Career development focuses on obtaining and maintaining employment through job hunting and interviewing skills, and provides guidelines to maintaining employment.

Throughout the program, the individual will be evaluated and trained in the necessary janitorial skills in order to perform all of the given tasks in a safe, timely manner. Training will be conducted at a designated location allowing for different work responsibilities and correct procedures needed to perform various janitorial tasks performed in a commercial cleaning environment.

Each area of the Janitorial Skills Training program includes an overview of the skills addressed with goals and objectives to highlight the most important skills. After an individual has been trained and assessed in the various janitorial skills and achieves an 80% successful completion rate (determined by achieving proficient on 80% of each section assessment) or is recommended by the vocational team, they will then be considered eligible for competitive employment.  They may also achieve a Certificate of Completion in the area of Janitorial Services to increase their chances of employment.

For more information contact Family Supports at 609.406.0181, ext. 112 or email familysupports@arcmercer.org.